Shipping policy

Shipping Policy

Processing and Shipping Schedule

All orders are shipped out every Wednesday. Orders placed after Wednesday will be processed and shipped the following Wednesday.

Shipping Locations

At this time, we only ship within Canada. We do not offer international shipping.

Shipping Costs

Shipping is a flat rate of $20 CAD, charged at checkout.

Open Box Exception: If you have an open box shipping costs will be calculated and billed separately after your order is placed, or when your open box nears the 5kg weight limit.

Delivery Times

Delivery times vary depending on your location within Canada. Once your order ships on Wednesday, you can expect delivery within 3-10 business days depending on your province and the shipping method used.

Tracking Information

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Questions

If you have questions about shipping or want to inquire about the status of your order, please contact us at steepedinstones@gmail.com.